Repair the World is dedicated to making deep and meaningful volunteer service a central part of Jewish life. Our service makes tangible differences in the communities we serve alongside, and we infuse it with Jewish values, learning about the historical and social context, reflecting on our experiences, and assessing our impact. In fact, we believe that this ‘infusion’ enables us to serve better – to contribute more consciously and tangibly to the issues we work on and the communities we work in.

Through our signature program, the Repair the World Fellowship, we dive deep in Detroit, Miami, Philadelphia, Pittsburgh and New York, contributing to the work of local organizations to expand their impact through mobilizing Fellows age 21-26 to engage their peers in making a commitment to meaningful service.

Role

Repair the World is looking for a dynamic program professional to manage the pre-Fellowship lifecycle of the Repair the World Fellowship, from recruitment through admissions and pre-Fellowship onboarding. With an eye towards customer service, a people-first orientation toward relationships, and deep strategic and organizational ability, the Program Manager will ensure that the Repair the World Fellowship has incredible leaders year after year, and that those leaders feel equipped and excited coming into their year of service.

This position is based at Repair’s national headquarters in NYC, requires domestic travel, and reports to Repair’s Fellowship Director.

Responsibilities

Fellowship Recruitment and Admissions

  • Work with the Fellowship Director to set the vision and strategies for recruitment
  • Oversee effective strategies to recruit young adults to serve as Repair the World Fellows
    • Oversee a cross-organizational recruitment team, including staff, fellows, alumni and board
    • Implement a robust yearly recruitment plan based on program calendar and timelines of potential applicants including maintaining and growing relationships with representatives of referring organizations, planning and administering social media campaigns and disseminating print materials in collaboration with the Repair Communications team
    • Travel around the country to engage local organizations in recruitment activities, hold recruitment events, and represent Repair the World at conferences, job fairs, and other events
  • Manage the Fellowship admissions process, including application, interview, and admissions
  • Gather, analyze, and learn from data related to Fellowship recruitment and admissions, adjust strategies accordingly in real time, and convert data into long-term learnings.

Fellowship Onboarding

  • Manages the onboarding process for Fellows, liasing with the Operations Associate to ensure that all paperwork is being processed.
  • Works with Fellowship Director to create and manage onboarding communication ensuring Fellows are in the know and engaged before arriving for the Fellowship.

Fellowship Communication & Operational Support

  • Will manage weekly communication with our National Cohort of Fellows, working with other departments to ensure that Fellows are getting the information they need and building the national cohort culture necessary for their success.
  • Support the broader Program Team with operational needs during the course of program year.

Core Competencies

  • A strong understanding of Repair the World’s mission
  • Ability to make strategic choices based on data analytics
  • Exceptional oral and written communication skills
  • Customer service orientation- - can cultivate and maintain relationships both in person and electronically over a long period of time
  • Ability to multi-task, prioritize, and manage multiple projects at once
  • Ability to build strong relationships across lines of difference particularly with young adults with diverse backgrounds and experiences
  • Experience with service, social justice and racial justice

Required Experience

  • Background in marketing, communications, public relations, sales, or a related field
  • Background in in recruitment, admissions, or a related field
  • Experience in relationship management
  • Understanding of data management and experience using CRM software (Salesforce, Zoho, etc..)
  • Understanding of social media best practices
  • At least three years of professional experience

Preferred Experience

  • Participated in or led an immersive service or experiential education program
  • Developing and implementing outreach plans to reach a target audience
  • Worked in or with, or understanding of, the Jewish community

Additional Qualifications

  • Ability to travel domestically quarterly

How to Apply

Please submit your resume and cover letter. Applicants will be interviewed on a rolling basis. The position is expected to begin in September 2018.

Equal Employment Opportunity

The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alien, age or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

People of color; lesbian, gay, bisexual, trans and gender non-conforming people; women; and differently abled people are encouraged to apply. We also encourage applications from people of diverse religious, spiritual and cultural backgrounds.

Compensation

Our starting salary for this role is $52,000 if you have 3 years of relevant experience. If you have more than that, let’s talk. Generous benefits package includes paid time off for service (in addition to vacation and holidays), medical/dental/vision coverage, retirement matching, paid parental leave, support for childcare during extended travel, resources for professional development, and much more.

Application Process

The process for the hired applicant process will include:

  • Submission of Cover Letter and Resume
  • Applicants moved forward will continue on to a first round interview with a Repair Staff member.
  • Applicants that move forward from a first round interview with have a second round interview with the Fellowship Director.
  • Applicants moved to the final round will be asked to complete a written task before the final interview with the Fellowship Director and a member of Repair’s Senior Leadership Team.